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Rackmount Distribution Inc. Privacy Notice
Effective 01/01/2003 
Privacy Notice Table of Contents
Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy
we provide this notice explaining our online information practices
and the choices you can make about the way your information is collected
and used. To make this notice easy to find, we make it available
on our homepage and at every point where personally identifiable
information may be requested.
The Information We Collected
This notice applies to all information collected or submitted to
the www.colomachine.com web site. On some pages,
you can order products, make requests, and register to
receive materials. The types
of personal
information collected at these pages are:
- Name
- Address
- Email address
- Phone number, Fax Number
- Credit/Debit Card Information
- (etc.)
On some pages, you can submit information about other people. For
example, if you order a gift online and want it sent directly to
the recipient, you will need to submit the recipient's address. In
this circumstance, the types of personal information collected are:
- Name
- Address
- Phone Number
- (etc.)
The Way We Use Information
We use the information you provide about yourself when placing an
order only to complete that order. We do not share this information
with outside parties except to the extent necessary to complete that
order.
We use the information you provide about someone else when placing
an order only to ship the product and to confirm delivery. We do
not share this information with outside parties except to the extent
necessary to complete that order.
We offer gift-cards by which you can personalize a product you order
for another person. Information you provide to us to create a gift-card
is only used for that purpose, and it is only disclosed to the person
receiving the gift.
We use return email addresses to answer the email we received. Such
addresses are not used for any other purpose and are not shared with
outside parties.
You can register with our web site if you would like to receive
our catalog as well as updates on our new products and services.
Information you submit on our web site will not be used for this
purpose unless you fill out the registration form.
We use non-identifying and aggregate information to better design
our web site. We would not disclose anything that could be used to
identify our customers.
Finally, we never use or share the personally identifiable information
provided to us online in ways unrelated to the ones described above
without also providing you an opportunity to opt-out or otherwise
prohibit such unrelated uses.
If you do not wish to be on our customer information database, please
send a request to salescm@colomachine.com.
We will promptly remove any information associated to your
account.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure
the correct use of information, we have put in place appropriate
physical, electronic, and managerial procedures to safeguard and
secure the information we collect online. We remove your credit card
information from our e-commerce server once the transaction has been
completed. We do not keep or store your credit card information on
any of our Internet connected web servers.
Our Commitment to Children's Privacy
Protecting the privacy of the very young is especially important.
For that reason, we never collect or maintain information at our
web site from those we actually know are under 13, and no part of
our web site is structured to attract anyone under 13.
How You Can Access or Correct Your Information
You can access all your personally identifiable information that
we collect online and maintain by Customer Information Access Procedure.
We use this procedure to better safeguard your information.
Customer Information Access Procedure
1. Send a request e-mail to salescm@colomachine.com with
the following information.
- Your name or company name
- account number (if any)
- address
- phone number
- e-mail address
2. Your request will be process within 24 hours. One of
our system administrators will call or send you an e-mail to verify
your identity. Please have the following information ready.
- Name
- Address
- Last transaction date or the amount of your last purchase
- Your on-line username and password (assigned by secure.colomachine.com,
if any)
3. Your information will be updated and an e-mail send
to you confirming the update.
You can correct factual errors in your personally identifiable information
by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable
steps to verify your identity before granting access or making corrections.
How to Contact US
Should you have other questions or concerns about these privacy
policies, please fax us at 516-997-5784 or send us
an email at salescm@colomachine.com.
As a customer of Rackmount Distribution
Inc., you may alter your customer information or opt-out
of receiving communications from us at any time. We have
the following options for changing and
modifying your customer information.
- You may send an email to salescm@colomachine.com
- You may send mail to Rackmount Distribution Inc.
at following postal address:
134
Linden Ave. Suite 100, Westbury, NY 11590
- You may fax us at 516-997-5784
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